Frequently
Asked Questions

This page aims to answer the most common questions (and answers) from the support group.

The page looks funny... what gives?

If you are using Internet Explorer (IE), some pages may not render properly. We are working to make eveything IE compatible. For now, we recommend using firefox.

Why do I get a "Too Many Sessions" error?

Voyager Free Edition is intended for single user access. If you access the application from multiple browsers, you may encounter this error.

To make this go away, click on the "clear sessions" link, and everything should return to normal.

If multiple people need to access Voyager, or you need to access Voyager remotely, consider the Workgroup or Enterprise version.

Why is crawling sometimes slow?

During indexing Voyager carefully examines all aspects of your GIS data and maps. Depending on how your information is structured the discovery and thumbnail process may take some time

How can I report a problem I'm having with Voyager?

Please send information, bug reports, etc. to our support list

Can I try it?

Yes, we hope that you'll take us for a test drive. Just visit the products page to download a free copy.